Introduction
This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit and shop on our official website. We strictly abide by the U.S. General Data Protection regulations and California Consumer Privacy Act (CCPA), and we promise to protect every user’s personal privacy and data security.
Information We Collect
We only collect necessary user information for order processing and service provision, including:
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Personal identification information: Name, email address, shipping address, phone number;
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Payment information: Payment channel information (we will not store your complete credit card information);
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Website browsing data: IP address, browser type, browsing pages, access time, and cookie data;
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User feedback data: Skin type information and consultation content you actively submit.
How We Use Your Information
All collected information is only used for the following legitimate purposes:
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Process, confirm, ship and follow up your orders;
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Provide after-sales customer service, reply to your consultation and solve your problems;
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Optimize website functions, product experience and user service;
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Send order updates, logistics notifications and preferential activity reminders (you can unsubscribe at any time);
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Prevent transaction risks and ensure website transaction security.
Information Protection & Sharing
We adopt industry-standard encryption technology to protect your personal data, and establish strict data management mechanisms to prevent data leakage, tampering and loss. We will never sell, rent or trade your personal information to any third parties.
We only share your necessary information with third-party service providers who assist us in operation, including logistics companies, payment platforms, and website technical service providers. All third parties have signed data confidentiality agreements with us.
Cookie Policy
Our website uses cookies to optimize your browsing experience, remember your browsing preferences and improve website operation efficiency. You can turn off the cookie function in your browser settings at any time, but this may affect part of the website experience.
User Rights
You have the right to view, correct, delete your personal data, and refuse non-essential information collection. If you have any privacy-related requests, please contact our customer service team.
Policy Update
We reserve the right to update this Privacy Policy irregularly. The updated policy will be posted on the official website, and the revised content will take effect immediately after publication.
